When trying to download to my Kindle I get an error.

This error usually means that either the file is too large to send to the Kindle or you haven't setup your device with your NetGalley account yet.

If you find your device is properly setup, please alert us by contacting support and provide the title, ISBN, and publisher. We'll reach out to the publisher for a new file and let you know when it's ready to re-send to your Kindle.

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